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Townsville City Council – Water & Trade Waste Business Unit
Travis Richards and his team of compliance inspectors are responsible for inspecting, assessing, and getting approval from the Townsville City Council for trade waste generators before discharging trade waste into the Council’s sewers.
Before using Mobile Technologies services, Travis Richards reports issues with missing paperwork, poor communication, and ineffective scheduling and routing that had his team literally running in circles, wasting precious time and effort.
Mobile Technologies responded to the team’s needs developing MTWaste, a mobile solution which allows an Administrator/Controller to view properties to inspect and allocate work to inspectors in the field through a web-based application. Inspectors can view tasks, plan routes, and report findings.
As a result of Mobile Technologies’ mobile solution MTWaste, Travis reports a fifty percent increase in the number of inspections his team can complete per day, reduced field and administrative costs, fewer emergencies, and an empowered staff motivated to manage their own performance.